Meet our staff
C-suite
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Richard Haggerty
Chief Executive Officer (CEO)
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![Melissa King headshot]()
Melissa King
Chief Operations Officer (COO)
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Maggie Reinick
Chief Administrative Officer (CAO)
Our team
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Gary Connolly
Senior Vice President of Business Development -
Valerie Stephan
VP of Customer EngagementJames Gaughan
Customer Engagement Learning & Outreach ManagerTrish Ketelsen
Director of MarketingHamid Mehnat
Learning, Outreach and Events SpecialistEtianna Nascimento
Digital Communication SpecialistAbbey Stote
Learning, Outreach and Events SpecialistRichard Washington
Digital Communication Manager -
Colleen Amaya
Director of Customer SuccessJenelle Arrindell
Product Support LeadLaVerne Brown-Williams
Tier 2 and Escalation ManagerMari Jo Camilleri
Customer Success SpecialistLorraine Collins
Tier 2 SpecialistWendy DiFazio
Tier 2 SpecialistMaria Giambruno
Admin/Policy LeadJean Montanan
Customer Success SpecialistErika Richards
Customer Success SpecialistAmanda Sipala
Customer Success SpecialistArianah Taylor
Customer Success SpecialistDianne Vielman
Sr. Customer Success SpecialistChanaya Williams
Customer Success SpecialistValerie Williams
Customer Success Specialist
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Sunil Anthony
Director of InnovationGregory Johns
Full-Stack DeveloperJoseph Schmidt
Systems Administrator -
Melissa Limousin
Accounting ManagerKelsey Stephenson
Operations CoordinatorDonnalee Wimmers
Marketing and Office Support Specialist -
Tammy Wiggins
Project DirectorBrian Tarnecki
PMO ManagerCaroline Andree
Premium Product Program ManagerScott Clark
Product ManagerJeff Marzo
Senior Product ManagerGabrielle Medina
Senior Product ManagerCasey Robbins
Product Manager