Welcome Center


Unlock your success with OneKey® MLS Tools and Technology!

First Steps for Every New Customer


  • Step 1: Setting up Multi-Factor Authentication (MFA)

    After your association processes your application, you'll receive a welcome email from the association with important information about their individual orientation requirements.


    Shortly after this notification is sent you'll receive a separate email with your intial MLS login ID. OneKey MLS uses multi-factor authenticaion (MFA) to ensure secure access for everyone. Learn how to set up your multi-factor authentication 

  • Step 2: Logging In

    The log in process differs depending on your association affiliation. Follow the link below for help logging in. Remember your initial log in will be when you establish MFA. These instructions address subscequent log ins.


    LIBOR Members


    HGAR Members

  • Step 3: Completing EULA

    The OneKey MLS End User License Agreement (EULA) details the rights, limitations, and responsibilities of both OneKey® MLS LLC and its Participants/Subscribers. Every new customer must sign the EULA before gaining access to OneKey MLS. After your EULA is reviewed and signed you'll gain full access to OneKey MLS tools and technology. EULAs are signed every 2 years subsequently.


    Help signing the EULA


    EULA FAQs

  • Step 4: Understanding Accuracy Matters

    Accuracy and compliance matters, and as a new customer, we encourage you to familiarize yourself with OneKey MLS policies and procedures to ensure everyone abides by the same guidelines and keeps the information in the MLS accurate and compliant with local, state, and federal guidelines. To help you get started, use these helpful links:


    Learn about common accuracy and compliance issues.


    Status Definitions


    Property Type Definitions


    OneKey MLS Rules and Procedures

  • Step 5: Learning the Lay of the Land

    Get oriented so you know what resources are included with your subscription and where to find them. 


    After you've logged in, you'll reach the OneKey dashboard with helpful News & Updates, Notifications, and Inbox. Your MLS Tools will be available via screen widgets on the dashboard. Some of the processes and options will depend on your association affiliation: LIBOR or HGAR.


    Learn how to Navigate the Matrix Dashboard


    Learn how to navigate the main menu in Matrix




Ready for the Next Steps? Find Solutions Tailored to You.


Whatever your role, we're ready for you! Click on the learning path tailor-made for you!

Learning paths are customized to reflect the core workflows of each customer group. They offer a suggested order for your journey and feature links to how-to articles, short video tutorials, on-demand recorded webinars, and more! Follow the steps outlined in order, or use them as a reference or checklist for later. Wherever you go, we're right here with you!

New Broker

Get your office setup for success!

Learning Path

New Agent

Hit the ground running by learning the core functions of your new tools!

Learning Path

New Appraiser

Make appraisals easy with OneKey MLS Tools!

Learning Path

New Team

Learn how to maximize your team experience!

Learning Path

New Broker

Get your office setup for success!

Learning Path

New Agent

Hit the ground running by learning the core functions of your new tools!

Learning Path

New Appraiser

Make appraisals easy with OneKey MLS Tools!

Learning Path

Learning for Every Kind of Learner

Learning Links

Easy Access Learning Supports


Help When You Need It

24/7 Searchable Help


OneKey MLS Success Team

Monday-Friday 8:30 AM - 5:30 PM

Saturday 9:00 AM - 3:00 PM

Support@OneKeyMLS.com

1-888-663-5392 (1-888-ONEKEY-2)

Chat Support available during normal business hours.


Stay in the Know

Connect with us on Social

Bookmark our Blog for Updates

A Woman with long dark hair walks in the sun smiling
By Valerie Stephan January 28, 2026
OneKey MLS is pleased to welcome Abbey Stote as our new Learning, Outreach, and Events Specialist. Abbey brings creativity, energy, and firsthand real estate industry experience to the team. With a background in marketing and sales, she has worked closely with real estate agents to support marketing initiatives, sales
By Richard Washington January 28, 2026
OneKey® MLS has released its annual housing market report, detailing residential real estate trends across the New York Metropolitan Area. The analysis notes that inventory shortages are driving up prices in some areas, while others see steadier growth, and buyer activity is returning to pre-pandemic levels. In 2025, pending sales rose 0.7% to 50,541, and closed sales dipped 0.6% to 48,833. Median home prices increased 5.9% year over year to $675,000, though at a slower pace than in past years. Inventory dropped 8.2% to 12,794 active listings, highlighting ongoing supply constraints. Local performance varied notably by region: New York City showed pronounced contrasts . Manhattan faced challenging conditions, with closed sales falling sharply—down 77.7% year over year—and inventory swelling to a 22.3-month supply, signaling sluggish demand and prolonged negotiations. Conversely, the Bronx outperformed with a 12.3% increase in median sales price to $410,000, while Brooklyn and Queens maintained steady buyer interest despite listings spending longer on the market. Long Island stood out for its stability amid broader volatility . Nassau County’s 9,799 closed sales were virtually unchanged compared to last year, as median prices climbed 5.9% to $805,000. Suffolk County’s sales edged down just 0.4%, but sellers there still averaged over 100% of the original list price, contrasting with softer conditions in nearby Manhattan and indicating Long Island’s persistent demand for appropriately priced homes. The Hudson Valley presented yet another picture . Putnam County’s closed sales jumped 15.6%, and Ulster County rose 8.3%. Median prices grew 7.6% in Putnam and 7.3% in Rockland County, highlighting continued strong buyer demand for comparatively affordable communities, in contrast to weak sales growth in parts of Manhattan. “Our data shows the market is adjusting rather than declining," said Richard Haggerty, CEO of OneKey® MLS. "While Manhattan recalibrates, parts of Long Island and the Hudson Valley display strength, revealing that local markets are progressing at different rates but gradually moving toward balance." Sellers across the region performed well in 2025, averaging 99.2% of the original list price. Single-family homes received 99.6%, condominiums 98.3%, and co-ops 97.4%. Transactions for homes priced at $849,000 or more increased 11.4%. Looking ahead to 2026, OneKey® MLS anticipates a gradual improvement in the New York metropolitan area . Mortgage rates fell in the second half of 2025 and are expected to remain near 6%, supporting some gains in affordability. Inventory growth will likely continue unevenly by county, with moderate price appreciation expected. Explore the full report and get more detailed market insights at https://marketstats.onekeymls.com .