Welcome Center


Unlock your success with OneKey® MLS Tools and Technology!

First Steps for Every New Customer


  • Step 1: Setting up Multi-Factor Authentication (MFA)

    After your association processes your application, you'll receive a welcome email from the association with important information about their individual orientation requirements.


    Shortly after this notification is sent you'll receive a separate email with your intial MLS login ID. OneKey MLS uses multi-factor authenticaion (MFA) to ensure secure access for everyone. Learn how to set up your multi-factor authentication 

  • Step 2: Logging In

    The log in process differs depending on your association affiliation. Follow the link below for help logging in. Remember your initial log in will be when you establish MFA. These instructions address subscequent log ins.


    LIBOR Members


    HGAR Members

  • Step 3: Completing EULA

    The OneKey MLS End User License Agreement (EULA) details the rights, limitations, and responsibilities of both OneKey® MLS LLC and its Participants/Subscribers. Every new customer must sign the EULA before gaining access to OneKey MLS. After your EULA is reviewed and signed you'll gain full access to OneKey MLS tools and technology. EULAs are signed every 2 years subsequently.


    Help signing the EULA


    EULA FAQs

  • Step 4: Understanding Accuracy Matters

    Accuracy and compliance matters, and as a new customer, we encourage you to familiarize yourself with OneKey MLS policies and procedures to ensure everyone abides by the same guidelines and keeps the information in the MLS accurate and compliant with local, state, and federal guidelines. To help you get started, use these helpful links:


    Learn about common accuracy and compliance issues.


    Status Definitions


    Property Type Definitions


    OneKey MLS Rules and Procedures

  • Step 5: Learning the Lay of the Land

    Get oriented so you know what resources are included with your subscription and where to find them. 


    After you've logged in, you'll reach the OneKey dashboard with helpful News & Updates, Notifications, and Inbox. Your MLS Tools will be available via screen widgets on the dashboard. Some of the processes and options will depend on your association affiliation: LIBOR or HGAR.


    Learn how to Navigate the Matrix Dashboard


    Learn how to navigate the main menu in Matrix




Ready for the Next Steps? Find Solutions Tailored to You.


Whatever your role, we're ready for you! Click on the learning path tailor-made for you!

Learning paths are customized to reflect the core workflows of each customer group. They offer a suggested order for your journey and feature links to how-to articles, short video tutorials, on-demand recorded webinars, and more! Follow the steps outlined in order, or use them as a reference or checklist for later. Wherever you go, we're right here with you!

New Broker

Get your office setup for success!

Learning Path

New Agent

Hit the ground running by learning the core functions of your new tools!

Learning Path

New Appraiser

Make appraisals easy with OneKey MLS Tools!

Learning Path

New Team

Learn how to maximize your team experience!

Learning Path

New Broker

Get your office setup for success!

Learning Path

New Agent

Hit the ground running by learning the core functions of your new tools!

Learning Path

New Appraiser

Make appraisals easy with OneKey MLS Tools!

Learning Path

Learning for Every Kind of Learner

Learning Links

Easy Access Learning Supports

Help When You Need It

24/7 Searchable Help


OneKey MLS Success Team

Monday-Friday 8:30 AM - 5:30 PM

Saturday 9:00 AM - 3:00 PM

Support@OneKeyMLS.com

1-888-663-5392 (1-888-ONEKEY-2)

Chat Support available during normal business hours.

Stay in the Know

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Bookmark our Blog for Updates

Rayse and OneKey MLS Partner to Bring Agent Value and Transparency to New York Metro REALTORS

By Valerie Stephan • February 19, 2026
Rayse, the agent value and transparency platform, today announced a new partnership with OneKey MLS. Under the collaboration, Rayse will be offered as a benefit.

New York Metro Housing Market Opens 2026 with Rising Prices and Strengthening Buyer Activity

By Richard Washington • February 18, 2026
Farmingdale, NY – February 18, 2026 – The New York metropolitan housing market entered 2026 with rising home values, more contract activity, and persistent inventory challenges, according to new data. Closed sales in the OneKey® MLS service area declined 6.6% year-over-year to 3,503 in January. However, the median sales price for all property types increased 4.3% to $677,777, reflecting ongoing price strength despite fewer transactions. Single-family home sales, the region’s largest segment, fell 7.1% to 2,565, while median prices rose 4.7% to $748,500, underscoring steady demand for detached homes. Condominium sales increased 3.6% year-over-year, while co-op sales declined 13.6%. The median co-op sales price rose 2.3% to $301,900. Inventory remains a key challenge . Homes for sale decreased 9.3% year-over-year to 11,977. The months' supply of inventory also fell to 2.9, maintaining competitive conditions across the region. New listings dropped 7.0% year-over-year, reflecting continued seller caution and limiting buyer choices. Despite low supply, pending sales increased by 5.7%, signaling greater buyer engagement and potential growth in future closings. Homes are selling faster . The average days on market decreased 14.3% year-over-year to 60, reflecting steady demand and continued buyer competition. “ The housing market continues to demonstrate resilience as we begin 2026 ,” said Richard Haggerty, Chief Executive Officer of OneKey® MLS. “While inventory remains constrained, improving contract activity and price stability indicate that demand remains strong. As mortgage rates stabilize, we expect opportunities for increased market balance and transaction growth throughout the year.” Housing affordability improved slightly, with the regional affordability index rising 4.3% year-over-year. Nationally, existing-home sales increased 5.1% month-over-month, indicating early signs of market stabilization. OneKey® MLS serves real estate professionals and consumers across the New York metropolitan area, providing comprehensive housing data and market insights across 11 counties in the region. Explore the full report and get more detailed market insights at https://marketstats.onekeymls.com .