Stratus to Matrix™ Onboarding Resources Hub

Your OneKey MLS Experience is about to get an upgrade!

Stratus to Matrix™ Onboarding Guide

Phase 1: Discover

Check your inbox for emails highlighting the benefits and demoing what’s to come. Take advantage of this time to learn about your new platform.

Downloadable Resources

Discover Benefits: Broker, Agent, Client


Phase 2: Prepare: Nov 18 to Dec 2, 5 PM

Prepare for your new MLS experience by completing multi-factor authentication and logging into Matrix in read-only mode (continue to add and edit listings in Stratus.)

Downloadable Resources

Prepare Checklist
Feature Comparison
Status Comparison

Prepare with On-Demand Learning


Phase 3: Launch Dec 3, 8 AM

Downloadable Resources

Access to Stratus ends with the launch of your full user experience in Matrix.

Launch Checklist
Property Type / Class
5 Rules to Remember

How To's

Important Dates

Phase 1: Nov 1 - 17
  • Discover the benefits
  • Mark your calendars

Phase 2: Nov. 18 - Dec 2, 5pm
  • Login via Corporate.OneKeyMLS.com
  • Read-only access to Matrix™ for Stratus users


Phase 3: Dec. 3, 8am
  • Launch! 
  • Full access to Matrix™, including adding and editing listings.
  • Stratus sunsets

Stratus to Matrix™ Resources


24x7x365 Matrix™ Support Resources

Tier 1 Onboarding, Rules, and Compliance Support:

24/7/365

Support.OneKeyMLS.com

Monday-Friday

9 AM – 5 PM

Support@OneKeyMLS.com

(631) 661-4800


Tier 2 MATRIX™ PRODUCT Support:

CoreLogic Answer Link

Monday-Friday

8:30 AM - 8:00 PM

Saturday - Sunday

8:30 AM - 3:00 PM

(833) 753-0526


Get Matrix™ Support

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