Stratus to Matrix™ Onboarding Resources Hub
Your OneKey MLS Experience is about to get an upgrade!
Stratus to Matrix™ Onboarding Guide
Phase 1: Discover
Check your inbox for emails highlighting the benefits and demoing what’s to come. Take advantage of this time to learn about your new platform.
Downloadable Resources
Discover Benefits: Broker, Agent, Client
Phase 2: Prepare: Nov 18 to Dec 2, 5 PM
Prepare for your new MLS experience by completing multi-factor authentication and logging into Matrix in read-only mode (continue to add and edit listings in Stratus.)
Downloadable Resources
Prepare with On-Demand Learning
Phase 3: Launch Dec 3, 8 AM
Downloadable Resources
Access to Stratus ends with the launch of your full user experience in Matrix.
How To's
Important Dates
Phase 1: Nov 1 - 17
- Discover the benefits
- Mark your calendars
Phase 2: Nov. 18 - Dec 2, 5pm
- Login via Corporate.OneKeyMLS.com
- Read-only access to Matrix™ for Stratus users
Phase 3: Dec. 3, 8am
- Launch!
- Full access to Matrix™, including adding and editing listings.
- Stratus sunsets
Stratus to Matrix™ Resources
- 24/7/365 Searchable help, instructions, and tutorials in our Knowledge Base
- On-Demand Classes
- Live Learning Calendar
- Train-The-Trainer Materials
- Frequently Asked Questions
24x7x365 Matrix™ Support Resources
Tier 1 Onboarding, Rules, and Compliance Support:
24/7/365
Monday-Friday
9 AM – 5 PM
Support@OneKeyMLS.com
1-888-663-5392 (1-888-ONEKEY-2)
Tier 2 MATRIX™ PRODUCT Support:
CoreLogic Answer Link
Monday-Friday
8:30 AM - 8:00 PM
Saturday - Sunday
8:30 AM - 3:00 PM
(833) 753-0526