OneKey Recognizes Key Real Estate Professionals

Valerie Stephan • August 1, 2025

Recognizing the Hard Work and Excellence that Shapes the Greater Metropolitan NY RE Community

At OneKey MLS we appreciate our customers every day, but recently we asked staff to nominate customers for their standout efforts in the following categories:

Icon

Leah Caro's storied career is an inspirational one, and makes it easy to recognize her icon status. OneKey® MLS remembers and honors Leah Caro (1969-2025) for her tireless industry and consumer advocacy.


Broker/Owner of Park Sterling since 2001, she served as President of Putnam-West Chester Association of REALTORs for two terms and President of the Hudson Gateway Multiple Listing Service. She served for twelve years on HGAR's Legislative Council. She was the founding Chairperson of the OneKey MLS Board of Managers (BOM) and 2025 BOM member. She further co-chaired the West Chester Residential Opportunities Inc., and NAR's Housing Opportunities Council and Professional Standards Committee. She was certified as a real estate instructor. “Leah was at the epicenter of the early discussions that led to the formation of OneKey MLS and served as the first Chair of the Board of Managers after it launched. Her vision contributed greatly to the growth and success of OneKey MLS.” - Richard Haggerty, CEO

Innovator

When you meet Luciane Serifovic, you'll learn quickly that she's a go-getter. Where others may see problems, Luciane is looking for solutions, and that's just one of the reasons she was nominated as Innovator.


Luciane is the CEO, founder, and broker of Luxian International Realty, a luxury boutique real estate business. An entrepreneur to boot, she offers investment and advisory services, has authored a book, and uses the proceeds to benefit children. Her most recent venture is creating Convierge, a real estate app which she describes as "harnessing the power of artificial intelligence to revolutionize how buyers and agents navigate one of life’s most meaningful decisions: finding a home."

Industry Ambassador

Frank DellAccio is a dedicated professional and Industry Ambassador with a long history of service and volunteerism. Frank is the President and managing partner at Century 21 - AA Realty. A current OneKey MLS Board of Manager, and past president of the Board of Managers, Frank is an exemplar and mentor to newcomers and seasoned professionals in the real estate community. With experience as agent and broker, Frank excels at recognizing the needs, knowledge, and tools that the community requires to thrive. He shares his knowledge as NY continuing education instructor.


Frank was nominated for this recognition by a OneKey MLS Staff person who had this to say, "We would like to express sincere gratitude for Frank's participation and insightful feedback during testing of the new OneKey End User License Agreement (EULA) rollout. The time and effort dedicated to testing this feature helped OneKey identify areas for improvement to ensure a smoother user experience. The unique perspective and detailed observations are invaluable in delivering the best possible products to our customers." Frank has long offered advocacy and insights on behalf of the REALTOR community, identifying issues and opportunities for improvement.

The Agent Advocate

Dennis Wong knows advocacy, with a background in success and experience management, sales coaching, and real estate, it's no wonder he was nominated as The Agent Advocate. Dennis brings his talents to bear at Compass as Associate Sales Manager.


The OneKey MLS Staff person who nominated Dennis had this to say, "We would like to express our heartfelt thanks for Dennis's exceptional advocacy concerning our Stratus to matrix conversion. Your willingness to champion this new system and share your positive and negative experiences has made a real difference. It means so much to us to have customers like you who are so invested in our shared success." During the conversion of LIBOR members from Stratus to Matrix, Dennis consistently asked insightful questions and proactively reported any issues that arose. He was exceptional at providing detailed feedback and supported colleagues during webinars, helping to answer questions and give context. Thank you, Dennis!

The Appraiser Advocate

John Copulos was nominated in recognition for his outstanding efforts as The Appraiser Advocate on behalf of the appraiser cohort in the greater New York region. John owns Copulos and Associates Real Estate Appraisers and founded a popular site called Ask The Appraiser that offers education, information, and community to fill the knowledge gaps between appraiser and agent.


Home appraisers play a vital role in ensuring fair transactions for buyers, sellers, and mortgage lenders. John Copulos, with decades of knowledge and experience, is dedicated to helping his clients succeed in their careers. He has invested countless hours into helping us optimize our systems for appraisers. This dedication is why we are proud to recognize him as our OneKey® Appraiser Advocate. Cheers to you, John! 

A Woman with long dark hair walks in the sun smiling
By Valerie Stephan January 28, 2026
OneKey MLS is pleased to welcome Abbey Stote as our new Learning, Outreach, and Events Specialist. Abbey brings creativity, energy, and firsthand real estate industry experience to the team. With a background in marketing and sales, she has worked closely with real estate agents to support marketing initiatives, sales
By Richard Washington January 28, 2026
OneKey® MLS has released its annual housing market report, detailing residential real estate trends across the New York Metropolitan Area. The analysis notes that inventory shortages are driving up prices in some areas, while others see steadier growth, and buyer activity is returning to pre-pandemic levels. In 2025, pending sales rose 0.7% to 50,541, and closed sales dipped 0.6% to 48,833. Median home prices increased 5.9% year over year to $675,000, though at a slower pace than in past years. Inventory dropped 8.2% to 12,794 active listings, highlighting ongoing supply constraints. Local performance varied notably by region: New York City showed pronounced contrasts . Manhattan faced challenging conditions, with closed sales falling sharply—down 77.7% year over year—and inventory swelling to a 22.3-month supply, signaling sluggish demand and prolonged negotiations. Conversely, the Bronx outperformed with a 12.3% increase in median sales price to $410,000, while Brooklyn and Queens maintained steady buyer interest despite listings spending longer on the market. Long Island stood out for its stability amid broader volatility . Nassau County’s 9,799 closed sales were virtually unchanged compared to last year, as median prices climbed 5.9% to $805,000. Suffolk County’s sales edged down just 0.4%, but sellers there still averaged over 100% of the original list price, contrasting with softer conditions in nearby Manhattan and indicating Long Island’s persistent demand for appropriately priced homes. The Hudson Valley presented yet another picture . Putnam County’s closed sales jumped 15.6%, and Ulster County rose 8.3%. Median prices grew 7.6% in Putnam and 7.3% in Rockland County, highlighting continued strong buyer demand for comparatively affordable communities, in contrast to weak sales growth in parts of Manhattan. “Our data shows the market is adjusting rather than declining," said Richard Haggerty, CEO of OneKey® MLS. "While Manhattan recalibrates, parts of Long Island and the Hudson Valley display strength, revealing that local markets are progressing at different rates but gradually moving toward balance." Sellers across the region performed well in 2025, averaging 99.2% of the original list price. Single-family homes received 99.6%, condominiums 98.3%, and co-ops 97.4%. Transactions for homes priced at $849,000 or more increased 11.4%. Looking ahead to 2026, OneKey® MLS anticipates a gradual improvement in the New York metropolitan area . Mortgage rates fell in the second half of 2025 and are expected to remain near 6%, supporting some gains in affordability. Inventory growth will likely continue unevenly by county, with moderate price appreciation expected. Explore the full report and get more detailed market insights at https://marketstats.onekeymls.com .
By Richard Washington January 20, 2026
Farmingdale, NY – January 20, 2026 –The OneKey® MLS December 2025 Market Report highlights a housing market that closed the year with measured growth, resilient demand, and continued price stability across the region’s diverse housing segments. Across the OneKey® MLS service area, total closed sales increased 1.5% year-over-year, reaching 4,303 transactions, with gains across single-family homes, condominiums, and co-ops. Median sales prices continued their upward trajectory, rising 3.8% year-over-year to $675,000, reflecting sustained buyer confidence amid constrained inventory. Single-family homes led the market with 3,229 closed sales, reflecting a 1.4% increase over the previous year. The median sales price for single-family homes rose to $740,000, up 4.2% from December 2024. Condominiums saw a median price increase of 9.0%, while co-ops rose by 8.9%. Pending sales for all property types increased by 12.8%, indicating positive momentum entering early 2026. Inventory remained tight, with total homes for sale down 9.0% year-over-year, helping to keep days on market relatively low. Properties sold in a median of 54 days, nearly 7% faster than one year ago, while sellers continued to receive close to the asking price, averaging 98.6% of the original list price. “December’s data shows a market that continues to move forward with discipline and durability,” said Richard Haggerty, CEO of OneKey® MLS. “Even with ongoing inventory challenges, buyers and sellers remained engaged through year-end, and the strength we’re seeing in pending sales and pricing points to a constructive start for 2026. These trends reflect the adaptability of our professionals and the enduring appeal of our region.” Looking ahead, market activity is expected to remain steady as demand continues to outpace available inventory. With buyer engagement holding firm and pricing trends showing resilience, the region enters 2026 on a solid footing. To access all local and regional housing market reports, visit https://marketstats.onekeymls.com .
A green bungalow in the suburbs sits under snowfall
By Valerie Stephan January 14, 2026
Scheduled for February 2, 2026
By Richard Washington December 15, 2025
Farmingdale, NY – December 16, 2025 – The New York real estate market remained strong and accelerated in November. Home values rose, and buyer interest increased. The regional median sales price jumped 6.5% year-over-year to $685,000, showing high demand in the New York Metropolitan area. Closed sales fell 7.5% year-over-year due to seasonality, but the market stayed strong. Pending sales rose across all housing categories: single-family homes up 4.0%, condominiums up 6.0%, and co-ops up 11.6%. This contract activity mirrors national patterns, underscoring that buyers are responding quickly to steady mortgage rates and favorable fall conditions. Richard Haggerty, CEO of OneKey® MLS, said: “Pending sales, especially the 5% jump across all property types, show buyers gaining confidence. Consumers are moving quickly, setting up an active start to 2026.” Meanwhile, the single-family homes segment continues to drive the market, with median sales reaching $750,000—a 6.3% increase from November 2024. As inventory remains limited, down 7.1% year-over-year for all property types, competition for move-in-ready homes continues to boost equity gains for current homeowners. Looking ahead, expect this competitive environment to persist into early 2026, as buyers remain eager despite limited options. Many are expanding their searches to surrounding counties and suburban markets in hopes of finding suitable homes. This increase in activity is likely to support continued price growth and keep market momentum strong as the new year begins, sustaining the region's positive trends. To access all local and regional housing market reports, visit https://marketstats.onekeymls.com .
woman uses tablet
By Valerie Stephan November 18, 2025
Your account is the Keystone . Keystone is account management.
bulls eye with dart off target
By James Gaughan November 18, 2025
OneKey Launches Listing Data Checker
Map of New York state and surrounding areas, showing counties in various shades of gray and water in light blue
By Tricia Chirco November 17, 2025
The New York Metropolitan area real estate market demonstrated consistent, moderate price appreciation in October 2025, according to the latest regional market summary.
steps to townhouse with fall decorations
By Valerie Stephan November 14, 2025
Update your listing photos to reflect the season.
By Valerie Stephan November 5, 2025
Caroline Andree is having a full circle moment. Starting her career in the MLS industry at Stellar MLS, she discovered her passion for connecting people, processes, and technology to create streamlined ways of working. Those skills served her well in roles in the death care technology space leading transformative projects that brought structure, empathy, and innovation to an industry ready for change. The OneKey® MLS team is excited to bring the benefits of Caroline’s expertise in automation, onboarding, and customer success to the Greater New York Metropolitan real estate community. In her new role, Caroline will collaborate with internal partners and external vendors to strengthen customer adoption of OneKey’s premium products and streamline workflows that help real estate professionals work smarter, not harder. Her superpower of seeing the systems beneath chaos - transforming complexity into clarity and building frameworks that empower both teams and end users to thrive--embodies OneKey’s values of service, innovation, collaboration, and adaptability , supporting the company’s vision to connect professionals and consumers with unparalleled data and solutions . Caroline’s personal philosophy— “Be kind, do good, listen in the moments of quiet” —reflects her belief that lasting progress requires both compassion and accountability and echoes OneKey’s commitment to integrity . Outside of work, Caroline enjoys journaling, various methods of crafting, being the “spooky friend”, and time with her family.
Logo for AdBuilder: Green and white megaphone in a circle, with dark green background and text
By Tricia Chirco November 4, 2025
AdX, Inc., the company behind the AdBuilder™ digital advertising platform, is proud to announce its launch for OneKey® MLS brokers and agents.
Red
By Tricia Chirco October 14, 2025
OneKey® MLS, the largest multiple listing service in New York, today released its September 2025 residential market statistics, revealing continued stability in home prices and modest gains in sales activity across the New York regional area.
fall leaves in foreground of a gray brick building
By Valerie Stephan October 2, 2025
Our customer-facing teams regularly receive feedback and suggestions to improve our local customers' user experience. This information is compiled, assessed by our advisory task force, and then used to drive enhancements and fixes in our technology solutions.
By Scott Clark September 17, 2025
Scott Clark is a OneKey MLS Product Manager with extensive experience in computer security .
Map of New York State, showing counties in shades of gray, with the Atlantic Ocean in light blue.
By Tricia Chirco September 11, 2025
The August 2025 housing market across the OneKey® MLS regional coverage area demonstrated steady momentum, with notable month-over-month price gains in several counties despite a modest dip in overall closed sales.
Show More