New arrow buttons allow Rooms in a listing to be reordered easily.
Summer Updates
Valerie Stephan • July 22, 2025
Summer 2025 Release Notes updated 9/17/25
September 17, 2025
Easier searching for access to train
Distance To Train (in miles) field added to listing entry. This optional field will allow for easier communication of listing attributes and easier searching for buyer's agents with clients who consider train proximity as an important aspect of their home searches.
August 26, 2025
Editing the full listing form streamlined in Listing Manager
The legacy version of Listing Manager offered the option to reach the complete listing form for editing via two options: 1) click the Edit button or click the "snow man" icon (three vertically stacked dots) to open editing options in a menu and select Residential (or other Property Type label) from the dropdown list. The new options will modify the Edit button to replace the "snow man" with a bracket. The new button opens the menu and allows for selecting Residential (or other Property Type label).
Reorder your rooms in Listing Manager
Easier entry and searching for Common Interest (ownership)
Different geographical areas have terminology and expressions for architectural style and ownership. OneKey customers have expressed confusion and requested a more straightforward way to indicate ownership on their townhome listings and still comply with Real Estate Standards and Organization (RESO) policies. RESO compliance ensures data feeds reflect accurate information for the use and marketing of your listings. The following updates will accommodate those needs:
- Listing Manager and Searches will now have the Architectural Style: Townhouse as an option for Residential Single Family and Residential Lease property Types.
- All Residential Single Family and Residential Lease listings with Property Sub Type of Townhouse will be updated to reflect Property Type: Single Family and Architectural Style: Townhouse.
- Townhouse will be removed as a Property Sub Type.
August 5, 2025
Open House History Available on 360 Property Views
Subscribers have requested the ability to see historic open house entries for listings. When viewing the 360 Property View display in Matrix, the Open House tab will be enabled (noted by the blue text) if there are any historical open house entries OR upcoming open house entries for that listing. Both upcoming and historical open houses will be displayed, sorted most recent to least recent by date.
Please note: some historical open house entries may be missing from some listings as we backfill the listing database with historical listing data.
July 29, 2025
Listing Management Add/Edit Updated to Make Related Common Walls Fields Required
Based on customer feedback the following changes will be made:
- If Property Attached = Yes then Common Walls will be a required field
- This applies to Coop, Condo, and Rental Property Types only
- This change will apply going forward for listings added after the evening of July 29, 2025. Existing listings will not be changed.
- Property/Tax/Legal section will be updated to place Common Walls and Property Attached fields beside one another.
- Layout changes apply to Coop, Condo, Rental, COMS, COML, and BUSO property types
July 24, 2025
NEW Adding a listing is easier with new ways to search for information
When adding a new listing in Matrix Add/Edit you'll find a new option for locating data. In the Listing section, under the Listing Location or Tax ID or ML # field, a new option will be added: searching by Owner Name. You may choose to enter the owner's last name or last name, followed by a space, and owner's first name to locate the property data to auto-fill the listing. The listing field name will be updated with the addition of "or Owner Name."
NEW Tax Records include a Premium Mailer Option to Streamline Prospecting
A new option in Realist Tax Records will make sending postcards to generate leads even easier! From the Realist 3-panel search, select your desired results, and click Send Postcards to start the process. A wizard with options appears and allows you to customize your options from letter case, address type, and export options. You'll have additional options available in the RealMailers website page where you can choose your design and customize content and targeting. This premium feature offers a free trial to Realist's RealMailers Pro account and then a low cost ongoing subscription. Learn how to create mailers in our online support system.
Scott Clark is a OneKey MLS Product Manager with extensive experience in computer security .
The August 2025 housing market across the OneKey® MLS regional coverage area demonstrated steady momentum, with notable month-over-month price gains in several counties despite a modest dip in overall closed sales.
Sunil Anthony is Director of Innovation at OneKey MLS with over twenty years experience in technology. Artificial intelligence (AI) is no longer a futuristic concept; it’s here, and it’s transforming the real estate industry. From writing property descriptions to analyzing market data, generating photo descriptions, AI can help REALTORS® save time, work more efficiently, and unlock new opportunities for client service. But with new technology comes new questions: Is AI safe? Is it reliable? Could it put my clients or my business at risk? As part of REALTOR® Safety Month , let’s explore the realities of AI in real estate and outline practical steps you can take to use it both effectively and responsibly.
OneKey® MLS, the largest multiple listing service in New York, has released its July 2025 Market Report, revealing a continued upward trend in home prices across the region, even as overall sales activity slows.
At OneKey MLS we appreciate our customers every day, but recently we asked staff to nominate customers for their standout efforts in the following categories:
OneKey® MLS, the largest MLS in New York, has released its latest regional housing market report, showing a slight dip in closed sales activity while inventory challenges continue to shape conditions across the New York metro area.
National Homeownership Month is an opportunity to raise awareness about the challenges that make homeownership an accessible option for everyone and to evolve the conversation about what a home looks like. We also want to highlight individuals and initiatives that are working towards helping those in need. Impactful Lives is a nonprofit organization supporting unhoused young mothers living in shelters. Founded by Natasha Williams, the organization adopts a holistic, community-driven approach to address five critical challenges faced by these mothers: reproductive justice, economic insecurity, youth development, educational attainment, and food insecurity. Through tailored support, mentorship, career guidance, and essential provisions, Impactful Lives empowers these women to transform their circumstances and emerge as thriving contributors to society. With the mantra "The time to make a difference is now," Impactful Lives offers several programs focused on mental health support, provides essential supplies, and celebrates achievements. These programs include back-to-school and essential item drives, grocery store outings to help mothers purchase fresh produce, moving celebrations for those transitioning to independent living, and intimate sessions where successful mothers volunteer to share their personal journeys, offering hope and inspiration to moms currently in shelter. Additionally, their annual signature event: hosting uplifting Mother’s Day brunches at the shelters serves as a moment of refresh and inspiration. Lastly, Impactful Lives works with women to build a plan for homeownership that includes down payment assistance, aided by DPR (a resource provided through OneKey MLS). Natasha Williams, the driving force behind Impactful Lives, brings over 15 years of expertise in finance, a distinguished background as a youth educator, and a successful career in real estate. Her unwavering commitment to community empowerment and social change inspired her to create this self-funded nonprofit, where she serves as both founder and president with passion and dedication. She also regularly teaches first-time homebuying seminars to help buyers navigate the process and partners with housing agencies to expand access to down payment assistance, financial education, and sustainable homeownership opportunities. In 2023, Natasha Williams was honored with the REALTOR® Spirit Award from the Long Island Board of REALTORS® for her extraordinary impact and dedication to her community. Under her leadership, Impactful Lives continues to ignite hope and foster meaningful change for young mothers in need. Learn more about Impactful Lives' mission and programs, and explore ways to contribute at https://www.impactfullives.org . For more information on National Homeownership Month, visit the NAR resource page .
OneKey® MLS, the largest multiple listing service in New York, released its May 2025 market report, highlighting steady median home prices and a healthy uptick in new listings throughout the New York Metropolitan area.
OneKey® MLS proudly announces a strategic partnership with Crexi, the nation’s fastest-growing commercial real estate marketplace and technology platform.
OneKey® MLS is excited to welcome James Gaughan to the team as Customer Engagement Learning & Outreach Manager.
Richard Haggerty and the WAV Group's Victor Lund explore the strategic thinking behind OneKey's move to a single, unified backend database.
Spring Market Brings a Deluge of Activity
OneKey® MLS Reports April 2025 Residential Market Data: Region Remains Strong, Though Activity Slows
OneKey® MLS, the largest multiple listing service in New York, today released its April 2025 residential market statistics, revealing continued resilience in home prices across the New York regional area, even as overall sales activity declined.
Spring 2025 Release Notes updated 5/28/25
As an MLS executive and someone who believes deeply in fair and equitable access to housing, I don't view fair housing as a compliance item — I see it as a fundamental responsibility. Either our systems support equity, or they leave room for bias. There isn't a middle ground. The real estate industry has a well-documented history of overt and subtle discrimination. As stewards of the MLS, we must do better. Transparency is crucial. The NAR's Clear Cooperation Policy limits pocket listings and private networks that restrict access. While off-MLS strategies may seem harmless, research indicates they can have negative consequences. A 2020 National Fair Housing Alliance investigation revealed that pocket listings harm buyers from historically marginalized communities by limiting their access to available homes. By marketing properties privately within small, homogeneous networks, this practice reinforces exclusivity and restricts opportunities for others, undermining the principle of an open and competitive market. More recent studies have provided compelling data on the detrimental effects of pocket listings and private networks in real estate. A 2025 Zillow analysis revealed that New York homes sold off the Multiple Listing Service (MLS) typically fetched $13,749 less than those listed on the MLS. The impact is even more pronounced in communities of color – almost 3% less than sellers in majority-white neighborhoods nationally. These statistics highlight the importance of transparent and inclusive listing practices. We promote fair access and help sellers achieve the best financial outcomes by ensuring that properties are listed on the MLS. This practice also guarantees that all buyers have an equal opportunity and that sellers benefit from wider market exposure. Our commitment goes beyond implementing policies. We must also do more by leveraging technology to identify discriminatory language, establish rules that prevent harmful practices, and provide education and guidance to our users. These actions form the foundation of our industry. Fair housing isn't a political issue. It's a matter of professional integrity—and, not least of all, of human character. At the MLS, we play a central role in shaping how real estate is practiced—and that includes ensuring the systems we maintain are fair, transparent, and inclusive for everyone.